Related Inquiries

• I want to check the payment method for online payments
• I want to know the shipping cost when using the online payment option.
• I want to return or exchange an item purchased using the online payment option.
• I want to know the return shipping fee for an item I purchased using the online payment option.
• I received an item that is different from the one I ordered using the online payment option.
• I want to learn more about the online shopping service.
• I want to learn about returning/exchanging products purchased at the store.
• I want to exchange or return an item purchased from the online store.
• I want to know the cost of return shipping for items purchased from the online store.
• I want to return or exchange an item purchased at a physical store because it was faulty.
• I want to preorder an item.
• I want to check if it can be washed at home
• I want to know customer service’s phone number and hours.
• I want to know the refund process when returning a product.
• I want to buy only one earring
• Are all the products sold on the online store new and unopened?
• There was an issue with a product I purchased from the online store.
• I want to exchange an item purchased from the online store.
• I want to check/purchase products published in magazines
• I want to check the store inventory for the product
• I want to check which physical stores have the product in stock
• The product I received doesn’t match the one I ordered from the online store.
• There was an issue with a product I purchased from the online store, so I want to have it resolved at a physical store.
• I want to return a sale item purchased from the online store.
• I want to know how to return products from the online store.
• I can no longer see the product page posted on ONLINE STORE
• I want to buy bottoms made of the same MATERIAL as the jacket I bought before
• I want to check if the product is in stock at ONLINE STORE
• I want to purchase accessories such as buttons and Belts individually