Related Inquiries

• アプリでPayPay決済が選択できない
• 3Dセキュア2.0の本人認証が求められなかった
• 3Dセキュア2.0の登録をしたが決済できない
• 3Dセキュア2.0導入前にサイトで保存したクレジットカードを使用したい
• 3Dセキュア2.0の登録方法を確認したい
• 3Dセキュア2.0の登録状況を確認したい
• 3Dセキュア2.0とは何か
• I haven’t received the newsletter even though I signed up for it.
• I don't know my membership number and can't reissue my password
• I signed up for stock notifications but haven’t received a confirmation email.
• I want to cancel an item I ordered from the online store.
• How to use online store coupons
• I want to exchange or return an item purchased from the online store.
• I want to know the cost of return shipping for items purchased from the online store.
• I can’t register my coupon code.
• I want to use a Member's Card issued at a physical store on the online store.
• I want to know which stores I can earn and use points at.
• I want to use the Member’s number I registered on the online store to earn points at a physical store.
• I would like to confirm when points will be added for purchases made in-store and online
• I want to use my members' points to purchase products
• I want to use points at a physical store
• I want to check the point rate
• I want to have a men’s product that was purchased at the online store repaired.
• I presented my Member's card when making a purchase at a physical store, but points were not accumulated
• I want to check the expiration date of my points
• I want to check available points
• I want to know customer service’s phone number and hours.
• If I place an order at the end of February, will it be counted in the yearly purchase amount?
• I want to know the online store’s payment options.
• I want to know the refund process when returning a product.