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Enter the search term or phrase. (up to 200 characters)
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I want to exchange or return an item purchased from the online store.
No: 19319490公開日時：2023/03/13 19:40更新日時：2023/03/13 19:40 -
I returned an item to the online store but it still shows up in my purchase history.
No: 19176546公開日時：2023/02/08 16:17更新日時：2023/02/08 16:17 -
I want to return or exchange an item purchased using the online payment option.
No: 24003032公開日時：2023/07/26 20:07更新日時：2023/07/26 20:07 -
I want to know how to return products from the online store.
No：19176353公開日時：2023/02/17 11:47更新日時：2023/02/17 11:47 -
I want to know the refund process when returning a product.
No: 19176785公開日時：2023/02/20 15:45更新日時：2023/02/20 15:45 -
The color of the images on the product page doesn’t match the color of the actual product.
No：19176238公開日時：2023/02/08 16:08更新日時：2023/02/08 16:08 -
I want to return a sale item purchased from the online store.
No：19175946公開日時：2023/02/17 11:47更新日時：2023/02/17 11:47 -
I want to know customer service’s phone number and hours.
No：19176134公開日時：2023/02/20 20:31更新日時：2023/02/20 20:31 -
There was a problem with the product I purchased using the online payment option.
No: 23996783公開日時：2023/07/26 17:21更新日時：2023/07/26 17:21 -
I received an item that is different from the one I ordered using the online payment option.
No：23996544公開日時：2023/07/26 17:15更新日時：2023/07/26 17:15
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Contact Us
* Before requesting a return, please check here if the item is one that can be returned.
We will respond to you as soon as possible. However, please note that it may take longer to respond after weekends or holidays.
Please note that free mails (e.g. Yahoo mail, Gmail) may be marked as spam.
If you have a spam filter in place, please set it to allow emails from @tomorrowland.co.jp.
*You may not receive email from our online store if you do not specify a domain.
*Currently, we are unable to receive inquiries from addresses ending in [@ezweb.ne.jp].
If you do not receive a reply within 2-3 days (excluding weekends and public holidays) after contacting us, please reach out to us by phone.
