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FAQ
- I want to exchange or return an item purchased from the online store.
- I returned an item to the online store but it still shows up in my purchase history.
- I want to know the online store’s payment options.
- オンラインストアで購入した商品をギフトラッピングして欲しい
- I want to check the shipping and handling charges for ONLINE STORE
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Contact Us
* Before requesting a return, please check here if the item is one that can be returned.
We will respond to you as soon as possible. However, please note that it may take longer to respond after weekends or holidays.
Please note that free mails (e.g. Yahoo mail, Gmail) may be marked as spam.
If you have a spam filter in place, please set it to allow emails from @tomorrowland.co.jp.
*You may not receive email from our online store if you do not specify a domain.
*Currently, we are unable to receive inquiries from addresses ending in [@ezweb.ne.jp].
If you do not receive a reply within 2-3 days (excluding weekends and public holidays) after contacting us, please reach out to us by phone.